myNissan owner support program at Nelson Bays Motor Group Nissan Dealers

myNissan is a unique owner support program designed to make owning a Nissan as enjoyable, simple and as hassle free as possible.

When you buy a new car at Nelson Bays Motor Group, it comes with great peace of mind. In fact, a significant part of our Nissan vehicle range has achieved the maximum 5-Star ANCAP rating, including the popular Navara, Pulsar and X-Trail models.

Along with this, each new Nissan comes with a range of added benefits including a full new warranty and easy Roadside Assistance access that will be there in case of any car-related emergencies. Read on to find out all you need to know.

3-Year Warranty

To ensure further peace of mind, every brand new Nissan vehicle sold at Nelson Bays Motor Group is covered by the manufacturer’s New Vehicle Warranty for a period of 3-years or 100,000 km, whichever occurs first. Please note that some already registered demonstrators or pre-registered vehicles may not qualify for the full New Vehicle Warranty. Check with our team to confirm.

Your new vehicle warranty covers all parts and components of each new Nissan vehicle, unless otherwise outlined in your Vehicle Warranty and Owner Identification Manual. Also, regardless of who services the vehicle, if a warranty problem arises, an authorised Nissan dealer must carry out the warranty work.

With your 3-year / 100,000km warranty, you can rest assured knowing that your Nissan will receive care you can trust, from the people who know your car the best.

3-Year Nissan Roadside Assist

You never know when the unexpected will happen – especially when you’re out-and-about in your vehicle.

All new Nissans come with standard 3-Year Roadside Assist. So whether you’ve locked your keys in your car, have a flat battery, run out of fuel or have just simply broken down, you can call 0800 4 NISSAN or 0800 464 7726. We are available 24-hours a day, 7-days a week and our friendly Roadside Team will have you safely back on the road in no time.

What is Nissan Roadside Assistance?

Nissan Roadside Assistance is a national programme offered to Nelson Bays Motor Group customers that can help you with a number of emergencies. Typical examples include assistance with:

  • Breakdowns
  • Running out of fuel
  • Locking yourself out of your car
  • Changing tyres
  • Temporary replacement for broken glass
  • Assistance with flat batteries
  • … and more

How does the programme work?

Members of the programme simply call 0800 4 NISSAN (or 0800 464 7726) and quote their license plate or their vehicle’s VIN.

Technicians dispatched by Nissan are available 24 hours a day, 7 days a week. In 92% of breakdown cases, technicians have been able to get our members back on the road again without any need for towing or time in a workshop, meaning that you can go about your day with the minimum of disruption.

If the technicians can’t get you going again, there’s no need to worry. They’ll have your vehicle transported to the nearest Nissan dealership workshop or approved service location.

Sounds great! How can I join Nissan Roadside Assistance?

When you buy a new Nissan from Nelson Bays Motor Group, we’ll sign you and your vehicle up to the programme on the spot.

Nissan Roadside Assistance App

The Nissan Roadside Assistance app provides you with expanded access to summon help in an emergency. If your Nissan is currently covered by the 3-year / 100,000km warranty and you are registered for the Nissan Roadside Assistance Programme with Nelson Bays Motor Group, you can now enjoy the support experience more seamlessly than ever.

When needed, our Nissan Roadside Assistance app will put you directly in touch with a roadside assistance agent who can quickly dispatch assistance to your exact location via GPS-enabled technology. There’s also a quick link to turn on the flash light and access through to our website, as well as a map showing Nissan agents throughout New Zealand.

Download the app for iOS
Download the app for Android

For more information, visit our dealership to speak with our team or contact us here. You can also find out more about Nissan servicing or browse the range of new Nissan vehicles available today.

If you have any additional queries regarding the above, don’t hesitate to contact our team or call us on (03) 546 9232, we are always happy to help.